Refund Facts

At Teach Tease, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, despite our best efforts, a product may not meet your expectations. In such cases, we offer a comprehensive refund policy to ensure your satisfaction.

Our refund policy covers all purchases made on our website. If your items arrive damaged or you need an exchange in size, you may be eligible for a refund or exchange within 30 days of receiving the product.

To initiate a refund, please contact our customer support team with your order details and the reason for your dissatisfaction. Our team will guide you through the process and provide you with the necessary instructions.

It is important to note that certain conditions apply to be eligible for a refund:

  1. The product must be in its original condition, unused, and in the same packaging as when it was received.
  2. The product must be returned within 30 days of receiving it.
  3. Proof of purchase, such as the order number or receipt, must be provided.

Once we receive the returned product and verify its eligibility for a refund, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.

Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

In the rare event that a product arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or a refund, depending on your preference.

Teach Tease takes pride in the quality of our products, and we want you to be completely satisfied with your purchase. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with us is exceptional.