Refund Policy

You have thirty days from delivery/postal date to ask for return.

We have a thirty day return policy.

Welcome to our guide on refunds! At Teach Tease, we understand that sometimes things don't go as planned, and you may need to return a product. In this guide, we will explain everything you need to know about our refund policy and how to initiate a refund.

Our refund policy is designed to ensure that you have a hassle-free experience when returning a product. We believe in providing exceptional customer service, and that includes making the refund process as smooth as possible.

When can you request a refund? You can request a refund if you meet the following criteria:

  • The product is damaged or defective
  • You received the wrong product
  • An exchange in size

If any of these situations apply to you, we are here to help. Simply follow these steps to initiate a refund:

  1. Contact our customer support team within 7 days of receiving the product. You can reach us via email at or text 1-585-734-1655.
  2. Provide your order number and a detailed explanation of the issue. This will help us process your refund request quickly and efficiently.
  3. Our customer support team will guide you through the return process. Depending on the situation, we may ask you to return the product to us or provide photographic evidence of the issue.
  4. Once we receive the returned product or the necessary evidence, we will inspect it to ensure that it meets our refund criteria.
  5. If your refund request is approved, we will initiate the refund process. The refund will be issued to your original payment method within 5-7 business days.

Please note that certain products may not be eligible for a refund due to hygiene or safety reasons. These products will be clearly marked on our website, and their eligibility for a refund will be stated in the product description.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with Teach Tease.

Thank you for choosing Teach Tease. We appreciate your trust in our products and services.